Returns & Refunds

We want you to contact us promptly if there is a problem with your order. If an item arrives damaged, defective, or different from what you ordered, email aishausmantrade@gmail.com with your order number and clear photographs where relevant.

Please contact ASMAN HUB before sending any item back. Do not return parcels to an address shown on the shipping label without receiving return instructions from our support team.

Return eligibility, available remedies, and any required evidence will be assessed based on the issue, product type, supplier/fulfilment arrangements, and applicable consumer law. We will explain the next steps after reviewing your request.

For change-of-mind returns, please contact us before returning an item to confirm whether a return can be accepted and who will be responsible for return shipping. Do not assume a return is approved until we confirm it in writing.

Where a refund is approved, we will confirm the refund amount and processing method. The time for funds to appear may depend on the payment provider or financial institution.

Nothing in this policy is intended to limit consumer rights that cannot legally be excluded in your location. Contact us at aishausmantrade@gmail.com with your order number to start a request.