Shipping policy

Worldwide Free Delivery

ASMAN HUB offers free delivery worldwide on all orders.

We aim to make shopping with ASMAN HUB convenient by providing free delivery to customers across our international markets. There are no standard shipping fees charged to customers for eligible deliveries.

Order Processing

Orders are processed within the timeframe stated on the relevant product page or communicated at checkout. Processing times may vary depending on product availability, supplier fulfilment, weekends, and public holidays.

Delivery Times

Delivery times vary depending on the destination, product, fulfilment location, shipping method, and customs procedures. Any delivery timeframe provided is an estimate and is not a guarantee. International shipments may experience delays due to customs inspections, carrier operations, weather, or other circumstances beyond our control.

Customs Duties and Import Taxes

Although delivery is free, international orders may be subject to customs duties, import taxes, VAT, or carrier handling fees depending on the destination country's regulations. Unless checkout expressly confirms that these charges are prepaid, customers are responsible for any applicable charges imposed at import.

Order Tracking

Where tracking is available, tracking information will be provided after dispatch. Tracking updates may take some time to appear.

Shipping Address

Please ensure that your delivery address and contact details are accurate when placing your order. Contact us promptly if you notice an error. Address changes may not be possible after dispatch.

Lost, Damaged, or Delayed Orders

If your order is lost, delayed, or arrives damaged, contact us at aishausmantrade@gmail.com with your order number. We will work with the relevant fulfilment partner or carrier to investigate and assist.

Order Changes and Cancellations

Please contact us as soon as possible if you need to change or cancel an order. Changes may not be possible once processing or dispatch has progressed. Approved cancellations and refunds will be handled according to our Returns and Refunds Policy and applicable law.